Is Claropsyche vegan and cruelty-free?
Yes! Claropsyche is Leaping Bunny-certified vegan and cruelty-free.
How can I return?
If your product is damaged, we are happy to replace or refund your order as long as you notify us within 5 days of receipt of the product. Please provide your order number, name, or email address you used at the time of purchase.
How soon will my order arrive?
Orders are packed and taken to the post office 1-5 business days after purchasing. Within the United States, USPS First Class Shipping generally takes between 1-3 days. For USPS First Class Mail International, deliveries generally take between 7–21 days to arrive, although the USPS does not guarantee delivery dates or times. Packages may travel to its destination by ground, air or a combination of both.
My order was “Returned to Sender”, what can I do?
In most cases, we will refund orders we have received that are returned to us immediately. Please order again if you are interested in repurchasing.
Do I have to pay customs fees?
At this point in time, Claropsyche does cover any customs fees that may be particular to your country. Please be aware of these fees ahead of time.
For all other questions, please email us!