1. Is Claropsyche vegan and cruelty-free?

    Yes! Claropsyche is Leaping Bunny-certified vegan and cruelty-free.

  2. How can I return?

    Please refer to our Return & Exchange Policy.

  3. How soon will my order arrive?

    Orders are packed and taken to the post office 1-5 business days after purchasing. Within the United States, USPS First Class Shipping generally takes between 1-3 days. For USPS First Class Mail International, deliveries generally take between 721 days to arrive, although the USPS does not guarantee delivery dates or times. Packages may travel to its destination by ground, air or a combination of both.

  4. My order was “Returned to Sender”, what can I do?

    In most cases, we will refund orders we have received that are returned to us immediately. Please order again if you are interested in repurchasing.

  5. Do I have to pay customs fees?

    At this point in time, Claropsyche does not cover any customs fees that may be particular to your country. Please be aware of these fees ahead of time.

  6. Do you take wholesale orders?

    At this point in time, Claropsyche does not take wholesale orders. Order quantity is limited to 3; all orders above this amount will be refunded.

For all other questions, please email us!